GOODCENTS® PENNY CLUB® LOYALTY RULES
Goodcents Deli Fresh Subs (“Goodcents,” “we” or “us”) started its Goodcents Penny Club Loyalty Program (the “Program”) to recognize and reward our loyal Goodcents restaurant guests. We offer the Program at participating Goodcents restaurants in the United States. If you want to take advantage of the benefits (“Rewards”) that we offer to members of the Program, then you must agree to these terms and conditions (“Rules”).
You may enroll in the Program if: (a) you are a legal resident of the United States, (b) you are at least 13 years of age at the time you enroll, (c) you have a postal address that the United States Postal Service recognizes, (d) you have an active e-mail address and phone number, and (e) you are a human being. Only human beings may enroll in the Program. No corporations, partnerships, limited liability companies, trusts, or other legal entities may enroll. The Program is not targeted towards, nor intended for use by, anyone under the age of 13.
To enroll in the Program, download the Goodcents Deli Fresh Subs app (the “App”) on the Google Play or Apple Store or online at http://goodcentssubs.com/mobileapp (the “Website”) and follow the steps below. If you do not have a smartphone, you can enroll on the Website by following the steps below.
Joining through the App:
1. Download the App from either Google play or Apple Store by searching “Goodcents” your smartphone.
2. Sign up with your first name, last name, email address, phone number, date of birth and password.
3. Start earning rewards right away!
Joining through the Website:
1. Go to https://order.goodcentssubs.com/
2. Sign up with your first name, last name, email address, phone number, date of birth and password.
We will use your contact information to keep in touch with you in the ways you select when you enroll in the Program. If your contact information changes, or if you wish to change your contact information or the method by which we send you messages, please log onto the App and update your contact information or preferences.
If any information you provide us is not truthful, accurate and complete, we may block you from enrolling in the Program, or we may cancel your membership in the Program. Each person may have only one Program account (“Program Account”). If Goodcents finds that you have created multiple Program Accounts, we may cancel all Program accounts you have created. Further, Goodcents may refuse to allow you to re-enroll in the Program.
We do not anticipate having to limit the number of people that we will allow to enroll in the Program, but we reserve the right to do so.
We do not charge you a fee to enroll in the Program or to remain a member of the Program.
KEEPING IN TOUCH WITH YOU
As a part of the Program, Goodcents will send to you informational and promotional messages to the contact information that you provide as part of your registration, such as messages informing you of improvements we make to the Goodcents Program, new menu items you may want to try, and events happening in Goodcents restaurants. These communications may happen in the form of push notifications through the App and/or email. We may find new ways of contacting you and we will inform you prior to any such changes.
Contacting You through Push Notifications through the App
After downloading and opening the App, you will be prompted to either allow or not allow push notifications to be sent to your phone from the App. By opting into the Program push notifications, you ensure you never miss a special promotion. But, you may opt out of receiving push notifications from the App; you are not required to opt-in to allowing Goodcents to send you push notifications through the App to become or remain a Program member.
Contacting You by Email
Upon joining the Program, you will begin to receive two types of emails from us. The types of emails are detailed below.
Account Transaction Emails:
Each time you receive points (as detailed below) and each time you redeem a Reward (as detailed below), we will send you an email detailing the transaction.
As a condition of enrolling in the Program, you agree that Goodcents may send you these account transaction messages by email to the email address associated with your Program Account. If at any time you no longer wish to receive such account transaction messages, you may cancel your Program Account as described below in the How and When Membership May End section of the Rules. Please note that if you unsubscribe from the account transaction emails, Goodcents will de-activate your Program Account and you will forfeit all points, Rewards and other benefits of being a Program member that you may have earned.
You will receive these emails only if you specifically select to receive them during sign up.
As a member of the Program, you are eligible to receive exclusive insider news and special offers, as well as have the opportunity to share your thoughts and give feedback. We will send you this information by email to the email address associated with your Program Account. If at any time you no longer wish to receive such promotional emails, you may “opt out” and remove yourself from the email list by clicking “Unsubscribe” at the bottom of one of these emails and following the steps provided. Unsubscribing from these promotional emails will not de-activate your Program Account; you are not required to receive these promotional emails to remain a member of the Program.
You will need your e-mail address and Program password to access your Program Account. You are responsible for keeping the information you use to access your Program Account (i.e., the password for your Program Account, Facebook account,) private and secure. If someone besides you learns your Program Account password, and uses your password to access your Program Account, then you will be responsible for any actions that person takes as to your Program Account.
THE BENEFITS OF BEING A GOODCENTS® PENNY CLUB® LOYALTY PROGRAM MEMBER
Earning Points towards Rewards: Qualifying Purchase
Members will earn and receive points toward Rewards by making qualified purchases at Goodcents® restaurants by either ordering online or on the app, or by providing your phone number to the cashier at check out. After this verification, the points to which you are entitled will be applied to your Program Account. You can track the points and Rewards you have already earned and that you may earn in the future by logging into your Program Account through the App.
You will earn 10 points for every $1.00 spent on food or beverages. Each point will be worth a credit of $0.01 and can immediately be used as credit towards your next online or app purchase. Credit/points can only be used towards food and drink purchases and cannot be applied to tax or delivery fees.
Exclusive Insider News & Special Offers
Program members will have access to exclusive ‘insider’ information – including being one of the first to hear about select new menu items, special promotions, system-wide events, etc. Members will learn about Limited Time Offerings and special promotions through push notifications and/or emails sent through the Program.
Goodcents may from time to time text Program member’s specials, offers, features, promotions or advertising that it deems appropriate. Program members will be provided an option to opt out of any additional text messages. It is the Program member’s responsibility to opt out of receiving any additional text messages when prompted.
Member Feedback & Surveys
Members will have the ability to give immediate feedback about their visit to Goodcents. Members can also provide feedback through surveys, which allow us to quickly collect information directly from Guests who are using the Program App and regularly visiting our restaurants.
Points can be earned on in-restaurant and mobile/online orders; points cannot be earned for catering purchases. Two years after earning rewards points, the points will expire and will no longer be usable. Points can be redeemed for online and app orders only. Points are not transferable and have no cash value.
Credits earned are non-transferable, have no cash value, and may not be exchanged or redeemed for cash, gratuity or gift cards. Valid only at participating locations. Void where prohibited. Acceptance or use of the Goodcents Rewards App or this program constitutes acceptance of Goodcents Rewards terms and conditions.
CHANGES TO THE GOODCENTS REWARDS PROGRAM OR REWARDS
We may change these Rules from time to time as we deem appropriate, with or without providing you prior notice of the change. If we change the Rules, then the revised Rules will be substituted for these Rules on the date the revised Rules go into effect. If the revised Rules require you to accumulate more credits to earn a Reward than the prior Rules, or the revised Rules provide that a Reward will expire sooner than the Reward would have expired under the prior Rules, then the revised Rules govern.
We have the right at any time, with or without giving you prior notice, to:
- End the Program and/or any specific Reward;
- Change any Reward or other Program benefit we offer;
- Change the requirements for earning a particular Reward;
- Change the time you have in which to earn a particular Reward; and
- Change any other feature of the Program.
If we decide to end the Program or a specific Reward, we will attempt to provide you 60 days’ prior notice either by e-mailing you at the e-mail address listed in your Program Account or by posting a notice on the Website. However, our failure to notify you that we are ending the Program or that we are ending a specific Reward plan will not give you any right to require us to continue the Program or the specific Reward after the date we end the Program or the specific Reward plan. Neither will our failure to notify you obligate us to compensate you for any Rewards or credits that you do not use before we end the Program or the specific Reward plan. Rewards and credits you accumulate under the Program have no cash value. If we end the Program, Rewards and credits you have earned but not used will expire on the end date, and you may not redeem any Rewards or use any credits after the end date.
To the extent permitted by law, when you enroll in the Program, you waive your rights under any law that may require us to obtain judicial permission to change these Rules or to end the Program.
Each person that enrolls in the Program must enroll using a separate, unique App log-in information, or a unique e-mail address.
Rewards are non-transferable and may not be shared with family members, friends or other Program members.
Each eligible person may enroll for the Program only one time, i.e., one Program Account per person.
HOW AND WHEN MEMBERSHIP MAY END
You may cancel your Program Account at any time by following these steps:
Canceling Your Program Account:
1. Send an email from the firstname.lastname@example.org
2. Type “Please Cancel my Online Ordering Account” in the subject line and hit “Send”.
3. Your Program Account will be canceled.
As soon as you cancel your Program Account, Goodcents will de-activate your Program Account and you will forfeit all Rewards, points, and other benefits of being a Program member that you may have earned.
We may cancel your Program Account if we determine that you are not eligible to be a member of the Program or that you have violated these Rules. We may cancel some or all of your earned Rewards and credits if we determine that you received the Rewards or credits due to an error, through fraud or deception, or in any manner not consistent with these Rules.
Please click here to send us any questions you have regarding these Rules or the Program.