September 21st, 2018 by Jason Keeler
Former Goodcents franchise owner and industry veteran promoted to lead Goodcents growth and expansion
DE SOTO, Kan. –Goodcents® announced the promotion of Mike O’Toole to lead the company as Chief Growth & Support Officer. O’Toole will direct the strategic vision of the business, including continued franchise growth, franchise support, menu innovation, and overall customer experience.
“Mike is a seasoned veteran who has worked in the franchise and corporate realm for many years,” said Joe Bisogno, chairman and founder of Goodcents. “He uniquely understands the needs of our business and has a clear vision for our growth moving forward.”
O’Toole has been part of the Goodcents leadership team for more than 12 years, most recently as the company’s Executive Director of Operations. Starting as a Goodcents franchise owner, he’s also worked with the company as a Regional Trainer, Franchise Business Consultant and Director of Training and Operations. Prior to joining Goodcents, O’Toole also worked in various leadership roles for KFC, Taco Bell, and Yum! Brands.
As part of the Goodcents leadership team, O’Toole has played a key role in a variety of recent successful initiatives for the business that have contributed to its success and growth.
Franchise Satisfaction and Awards
Overall franchise satisfaction for Goodcents is the highest it’s been in more than three years. Goodcents was recently recognized as a top franchise for 2018 by Entrepreneur Magazineand Franchise Business Review, the leading market research firm in the franchise industry. Goodcents was also named one of the Top 50 Best Franchises by FitSmallBusiness.com in 2016 for positive financial performance.
Digital and Enhanced Ordering Strategy
Goodcents launched a new digital consumer interaction and ordering strategy has helped significantly boost sales. This includes a new website, mobile app, online ordering, digital loyalty platform, and a new ‘Goodcents of the Future’ restaurant prototype featuring some of the industry’s first in-store and drive-thru digital ordering kiosks.
Digital Training and Support
The Goodcents Franchise Support team developed its own video and text-based digital training tools that significantly improved operational quality and efficiency. New employees no longer reference training materials through a traditional printed binder or guide. All training materials are optimized for mobile and tablets through an interactive text-to-learn program, as well as a self-guided training and support platform called Goodcents University.
Business Growth
Goodcents announced its first restaurant to surpass $1 million in annual sales across its system of more than 80 locations across the United States in 2017.
“I’m honored to have the opportunity to lead the Goodcents business, together with our amazing staff and franchise owners,” said O’Toole. “After nearly 30 years, our brand is stronger than ever and I’m excited for our continued growth and expansion opportunities ahead.”
To learn more about Goodcents Franchising opportunities, visit https://goodcentssubs.com/franchising/.
September 18th, 2018 by Jason Keeler
Goodcents Owner Honored for Community Involvement, Business Success
The International Franchise Association (IFA) the oldest and largest organization representing franchising worldwide, has named Jeff Barclay, a Goodcents franchise owner in Lincoln, Neb. one of its 2018 Franchisees of the Year.
“IFA is proud to recognize Jeff Barclay and his partner Scott Ritter for their extraordinary story and success,” said Robert Cresanti, IFA President and CEO. “Franchise businesses are an engine of economic growth across America, in a large part due to the hard work of tens of thousands of franchise business owners like Jeff and Scott. As Washington looks to continue our economic growth, policymakers would do well to remember that franchising is making a difference across our country.”
Barclay was recognized at the IFA’s Franchise Action Network Annual Meeting in Washington, D.C. on Sept. 5. The event brings together more than 400 franchise business leaders to raise awareness with policymakers on the industry’s continued successes and economic contributions.
“It is an honor to have one of our franchise owners recognized at a national level by the IFA,” said Mike O’Toole, Goodcents Chief Growth & Support Officer. “Jeff and Scott have an incredible story and we are so proud to see them earn this level of recognition for all their hard work and dedication.”
Barclay and Ritter have been part of the Goodcents Franchise System since 1999, when they opened their first Goodcents restaurant shortly after graduating college. Today, they own five Goodcents locations that are top-performing restaurants in the Goodcents Franchise System.
Last year, Goodcents Deli Fresh Subs was voted the #1 sandwich shop as part of the ‘Best of Lincoln’ Awards and Barclay was awarded the 2017 Enterprising Gambler Award from the Lincoln Independent Business Association (LIBA). Barclay and Ritter also won the Nebraska Restaurateur of the Year Award in 2016.
June 28th, 2018 by Jason Keeler
New location features Goodcents new Centsable Kitchen concept
Goodcents Deli Fresh Subs today announced the opening of a new restaurant in St. Louis, Mo. today located at 5837 Lindbergh Blvd near the Tesson Ferry & Lindbergh intersection.
The restaurant is owned and operated by long-time Goodcents franchise owner Maggie Rothe who owns two other locations in the St. Louis area, including 3870 Vogel Rd. in Arnold, Mo. and 2961 Dougherty Ferry Rd. in St. Louis.
“Since starting my first Goodcents three years ago, I am so proud of our team and how quickly we’ve been able to grow here in St. Louis thanks to our loyal customers,” said Rothe. “The community has been so great to us and we look forward to continue growing throughout South County and the rest of the St. Louis area.”
The new restaurant will feature Goodcents gourmet sub sandwiches served on its freshly baked bread, as well as its signature soups, pastas and cookies. This new location will also feature Goodcents new Centsable Kitchen concept, which includes a wide variety of other hearty meal options developed by the Goodcents Culinary Team, including: Tri-tip steak with roasted potatoes, Classic Lasagna, Chicken Parmesan, Chicken Carnitas Tacos, Grilled Alaskan Salmon, Mac & Cheese and more. Each meal is individually prepared daily to ensure freshness and served grab-n-go style in refrigeration units near the checkout counter.
“We are excited to continue growing and expanding our footprint in the St. Louis area,” said Mike O’Toole, Executive Director of Operations for Goodcents Deli Fresh Subs. “Our loyal customers and fans will not only be able to get the Goodcents subs they love, but also enjoy a new selection of the delicious Centsable Kitchen meals to take home for later or eat in-store.”
To celebrate the grand opening, Goodcents will be offering $2 6” Turkey Subs all day on August 1st at the new location.
To view the full menu or for more information about Goodcents Deli Fresh Subs, visit www.goodcentssubs.com or for info on Centsable Kitchen visit www.centsablekitchen.com.
To inquire about franchising opportunities, visit goodcentssubs.com/franchising.
April 10th, 2018 by Jason Keeler
Goodcents new grab-n-go concept features a fresh new line-up of hearty, nutritious meal options
Following an extremely successful test launch at its flagship restaurant in Olathe, Kan. late last year, Goodcents® today announced plans to begin expanding its new Centsable Kitchen concept across its franchise system this month.
In addition to its already established Centsable Kitchen locations at 10432 S Ridgeview Rd. Olathe, Kan. and 2233 Louisiana St. in Lawrence, Kan., the additional Centsable Kitchen locations launching this month include:
- 2115 N. Belt Hwy – St. Joseph, Mo.
- 4315 Commonwealth Court – St. Joseph, Mo.
- 3250 C E Battlefield – Springfield, Mo.
- 22724 Midland Drive – Shawnee, Kan.
- 6310 N. Chatham Road – Kansas City, Mo.
- 6760 W. 135th Street – Overland Park, Kan.
- 900 A. Hayes Drive – Manhattan, Kan.
- 1317 Anderson Avenue – Manhattan, Kan.
“We are very pleased with the initial results we’ve seen with the new Centsable Kitchen concept,” said Scott Ford, president of Goodcents Franchise Systems. “This is a big move for our brand as we continue to innovate our business and deliver on new customer demands.”
Sales at the restaurant that debuted the first Centsable Kitchen concept in Olathe, Kan. have consistently comp’ed more than 80 percent positive over the last six months since launch.
“With a new concept like this, we knew we were going to have to prove the demand and the value with before rolling it out broadly,” continued Ford. “The results have clearly proven that and our franchisees are excited about bringing Centsable Kitchen into their restaurants.”
Centsable Kitchen features a wide variety of meal options that are all custom recipes developed by the Goodcents Culinary Team, including: Tri-tip steak with roasted potatoes, Classic Lasagna, Chicken Parmesan, Chicken Carnitas Tacos, Grilled Alaskan Salmon, Mac & Cheese and more. Each meal is individually prepared daily to ensure quality and freshness.
The meals range from $5-9 per meal and are available for fast and convenient pick up in-restaurant or delivery through the Goodcents website or mobile app.
Centsable Kitchen meals are served in durable, leak resistant, BPA-free packaging that is FDA & CFIA approved. The containers are microwave, dishwasher and freezer safe that can easily be reused and or recycled.
To see a full menu of the Goodcents Centsable Kitchen menu or to learn more, visit www.centsablekitchen.com.
For a limited time, Goodcents is running a special introductory offer of five Centsable Kitchen meals for $30. To order online go to https://order.goodcentssubs.com/, select your location and use code WEEKLYMEALS.
February 28th, 2018 by Jason Keeler
Goodcents Deli Fresh Subs today announced it signed a master franchise agreement for its first international development overseas, with plans to open its first restaurants in Saudi Arabia and United Arab Emirates (UAE) within the next year.
The company’s agreement is with Brands and Trade Services covering the Middle East and North Africa (MENA) region, with an initial emphasis on Saudi Arabia and the UAE.
“This is an exciting milestone for our company that has been a staple for sub sandwich and pasta lovers for more than 29 years,” said Scott Ford, president of Goodcents Franchise Systems. “And the best part is that one of our biggest fans is leading our franchise expansion with Brands and Trade Services.”
Brands and Trade Services is a leading company assisting global brands in entering new markets. The company was founded by Alexander Pritz in Germany, then expanded to Dubai, UAE with Partners Rayan Fouad Azab and Mohammed IB Alawi. With multiple locations around the world, the company has a diverse portfolio of luxury retail and fashion brands including Bugatti, Lerros, Lingne St. Barth, and Suri Frey.
Rayan Azab, who is leading the Goodcents international expansion with Brands and Trade Services, is a dual citizen of the U.S. and Saudi Arabia who grew up eating Goodcents Deli Fresh Subs regularly.
“People throughout the Middle East and beyond are looking for new, fresh customizable options,” said Azab. “Goodcents is the perfect fit for this opportunity and I’m confident they will quickly build a loyal following throughout the MENA region as they have in the U.S.”
Goodcents was recently named a Top Franchise by Entrepreneur Magazine and Franchise Business Review, as well as a Top 50 Best Franchises by FitSmallBusiness.com.
January 17th, 2018 by Jason Keeler
Goodcents Deli Fresh Subs was recently named a top franchise for 2018 by Franchise Business Review. This is the 13th annual ranking of the top 200 award-winning franchise opportunities. The list is available at https://franchisebusinessreview.com/page/top-franchise-opportunities/.
Goodcents has more than 28 years experience providing high-quality deli fresh subs, house-baked breads and pasta. Headquartered in DeSoto, Kan. with nearly 80 locations across the country, the company is known for its signature bread recipes baked fresh in the restaurants every day, slicing sandwich meats and cheeses to order, and hearty pasta meals. With locations currently in eight states, including Kansas, Missouri, Nebraska, Oklahoma, Arkansas, South Dakota, Arizona and Minnesota, the franchise has a rapidly growing footprint across the U.S., with plans to also expand internationally this year.
Franchise Business Review, a franchise market research firm that performs independent surveys of franchisee satisfaction, provides the only rankings and awards for franchise companies based solely on actual franchisee satisfaction and performance. Franchise Business Review publishes its rankings of the top 200 franchises in its annual Guide to Today’s Top Franchises.
Goodcents was among 307 franchise brands, representing over 28,000 franchise owners, that participated in Franchise Business Review’s research. Goodcents franchisees were surveyed on 33 benchmark questions about their experience and satisfaction regarding critical areas of their franchise systems, including training & support, operations, franchisor/franchisee relations, and financial opportunity.
The Goodcents Franchise Satisfaction Index survey data score significantly exceeded the 2017 Franchise Business Review Benchmark score, with notably high performance in the ‘financial opportunity’ and ‘training and support’ categories. Franchisees also rated Goodcents highly in the categories of ‘Enjoy the Business’, ‘Trust the organization’ and said they would recommend the franchise to others.
“There are thousands of successful franchise companies operating in North America, but many of those companies do not offer a solid investment opportunity for the actual franchise owners,” says Eric Stites, CEO of Franchise Business Review. “As an independent research firm, we rate the franchise companies in the marketplace today and identify those that have the highest levels of satisfaction and performance among their franchisees in order to help entrepreneurs when choosing which franchise to invest in. The companies on this year’s list are the top performing brands in the areas critical to their franchisees’ success.”
“The trust and relationships we have with our franchisees are critical to our success and growth as an organization,” said Scott Ford, president of Goodcents Deli Fresh Subs. “We focus everything we do on providing the most supportive, rewarding experience possible for our franchise family, so it feels good to by recognized by them and nationally recognized by Franchise Business Review.”
Visit FranchiseBusinessReview.com to see the full description of the 2018 Top Franchises.
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About Goodcents Deli Fresh Subs
Goodcents has more than 28 years experience providing high-quality deli fresh subs, house-baked breads and pasta. Headquartered in DeSoto, Kan. with nearly 80 locations across the country, the company is known for is signature bread recipes baked fresh in the restaurants every day, slicing sandwich meats and cheeses to order, and hearty pasta meals. It was named one of the Top 50 Best Franchises by FitSmallBusiness.com in 2016. Visit goodcentssubs.com for more information. To connect with Goodcents through Facebook visit www.facebook.com/GoodcentsSubs or Twitter @EatGoodcents and Snapchat at GoodcentsSubs.
About Franchise Business Review
Franchise Business Review (FBR) is the only independent market research firm that specializes in benchmarking franchisee satisfaction based exclusively on ratings and reviews from franchise owners. FBR publishes free and unbiased franchisee satisfaction research reports throughout the year online at http://www.FranchiseBusinessReview.com.
December 14th, 2017 by Jason Keeler
Goodcents Deli Fresh Subs reached a significant growth milestone today. The leading sub sandwich franchise announced it’s first restaurant to surpass $1 million in annual sales across its system of more than 80 locations across the United States.
The company’s top-performing restaurant is located in Lincoln, Neb. at 2712 Cornhusker Highway. It is owned by long-time Goodcents franchisees Jeff Barclay and Scott Ritter who opened the store in 2000.
“This is such an outstanding accomplishment for Jeff, Scott and their entire team in Lincoln,” said Scott Ford, president of Goodcents Deli Fresh Subs. “They have worked so hard and exemplify the Goodcents brand in so many great ways. They are always focused on going above and beyond to make our customers happy and generously giving back in their local community.”
Catering has played a significant role in the Cornhusker location growth, up more than 25 percent over last year. Another key driver was its promotion and adoption of Goodcents new online and mobile app ordering platform. This location also has one of the highest employee retention rates across the Goodcents Franchise System.
“This is a very exciting milestone for our team and the entire Goodcents Franchise System,” said Jeff Barclay, Goodcents franchise owner. “This is a brand we’ve always believed in and we are so appreciative for all of our loyal customers who have supported us over the years.”
Barclay and Ritter have been part of the Goodcents Franchise System since 1999, when they opened their first Goodcents restaurant at 4333 South 70th Street in Lincoln shortly after graduating college. Today, they own four Goodcents locations with the 5th location set to open Friday, December 15 at North 84th St. in Lincoln.
This year, Goodcents Deli Fresh Subs was voted the #1 sandwich shop as part of the ‘Best of Lincoln’ awards and Barclay was awarded the 2017 Enterprising Gambler Award from the Lincoln Independent Business Association (LIBA). Barclay and Ritter also won the Nebraska Restaurateur of the Year Award in 2016.
About Goodcents
Goodcents Deli Fresh Subs has more than 28 years experience providing high-quality deli fresh subs, house-baked breads and pasta. Headquartered in DeSoto, Kan. with nearly 80 locations across the country, the company is known for is signature bread recipes baked fresh in the restaurants every day, slicing sandwich meats and cheeses to order, and hearty pasta meals. It was also named one of the Top 50 Best Franchises by FitSmallBusiness.com in 2016. Visit goodcentssubs.com for more information. To connect with Goodcents through Facebook visit www.facebook.com/GoodcentsSubs or Twitter @EatGoodcents and Snapchat at GoodcentsSubs.
November 28th, 2017 by Jason Keeler
Goodcents was recently featured as one of the Top 5 ‘Readers Choice’ sandwich shops in Lincoln Nebraska by The Lincoln Journal Star.
Read the full article here.
October 23rd, 2017 by Jason Keeler
Goodcents new grab-n-go concept features an array of fresh, pre-prepared meals and snacks
KANSAS CITY – Goodcents, a leading national sub sandwich franchise headquartered in Kansas City, today announced the launch of Centsable Kitchen. Goodcents Centsable Kitchen is a new concept, developed by the Goodcents Culinary Center in DeSoto, Kan., featuring a line of fresh, pre-prepared meals that will be available in grab-n-go style refrigeration units alongside the traditional Goodcents menu of freshly-sliced sub sandwiches and pastas.
The first Centsable Kitchen concept will debut October 23 inside the Goodcents restaurant located at 10432 S Ridgeview Rd. Olathe, Kan. 66061 (K-10 and Ridgeview Rd.). It will feature an array of more than 20 nutritious and hearty pre-packaged, fully prepared meals including options like Chicken Enchilada Bake, Herb Crusted Salmon, Turkey Chili, Bleu Chopped Chicken Salad, Steak Taco Protein Bowl, and Vegetable Fried Rice, as well as kid-friendly options like Four Cheese Mac and Cheeseburger Mac. Lighter snack options will also include protein bars, natural, pressed fruit snacks, and a fruit & yogurt parfait.
The Centsable Kitchen meals and snacks are available for fast and convenient pick up in-restaurant, as well as delivery via the Goodcents website and mobile app (within three miles of the K-10 and Ridgeview location). They range from $5-9 per meal.
“Consumers tastes are evolving and we continue to see a growing focus on convenience that is forcing the restaurant industry to look at their business and offerings more closely,” said Scott Ford, president of Goodcents Franchise Systems. “As we look to grow and adapt, we saw a unique opportunity to deliver a fresh new experience leveraging our business and culinary expertise we’ve built over the last 28 years with the Centsable Kitchen concept.”
The Centsable Kitchen meals and snacks are custom recipes developed by the Goodcents Culinary Team. All the food is prepared fresh daily at the Goodcents Culinary Center in De Soto, Kan. and locally sourced where available. They are committed to using fresh, never frozen food, including lean proteins, whole grains and superfoods that are high in fiber and other nutritional content.
“We realize people’s lives are hectic and how hard it is to find fresh, healthy options when you are on the go,” continued Ford. “Our goal with Centsable Kitchen is to deliver delicious meal options that compliment our established menu of sub sandwiches and pastas. These can be an alternative choice to in-restaurant dining or easy take-home options for later meals.”
Goodcents uses durable, leak resistant, BPA-free packaging that is FDA & CFIA approved. The containers are microwave, dishwasher and freezer safe that can easily be reused and or recycled.
For a limited time, Goodcents will offer $20 off your purchase of $40 or more in Centsable Kitchen meals.
To see a full menu of the Goodcents Centsable Kitchen menu or to learn more, visit www.centsablekitchen.com.
September 25th, 2017 by Jason Keeler
We truly have the greatest group of people in the business.
After the devastating Hurricane Harvey hit Houston in August, a group of Goodcents franchisees in Lincoln, Neb. made it their mission to step in and help. The PILLAR Group coordinated a massive citywide donation drive called ‘Good Life for Houston’ in partnership with Orphan Grain Train and Penske Trucks.
“One of our restaurant group’s core values is Giving Back to the Community that we do through numerous food and certificate donations,” said Kelli Pilkington, Director of Marketing, Brand Strategy and People Relations for PILLAR Restaurant Group. “With the devastation in Texas, our team wanted to continue to embrace that value and do something physical to help out in a different way.”
Their team worked hard to coordinate the logistics and promote the event across social media. They reached nearly 80,000 people and caught the attention of the local television and radio stations who did numerous live broadcasts around the event.
On September 7, the team collected items from 7am – 7pm at multiple restaurant locations across Lincoln. And while their goal was originally to fill two 16 ft. trucks, they ended up with enough donations to fill SIX trucks that ended up filling an entire semi and trailer that the Orphan Grain Train.
The items included more than 60 large bags of dog food, thousands of articles of warm weather clothing, palettes of water, an entire trailer of toys, and tons of non-perishable food. Additionally, essentials like bug spray, first aid items, thousands of brand new toothbrushes, and toiletries, made for the perfect array of donations for those in need.
The Orphan Grain Train successfully delivered the goods to those in need in Houston and in Florida, following the subsequent Hurricane Irma.
We are so proud of our team for not only support their own community, but going above and beyond to make a difference across the country.
